Hello, I’m Jane and I’m a UX Analyst.

I’m passionate about UX and accessibility and love digging into analytics to discover trends, pain points, and efficiencies in products. Running ideation workshops is one of my favourite things to do with clients. Getting a group of people motivated and invested in their project in new and interesting ways, and exploring their company or group with as many post-it notes as possible!

I’m also an experienced researcher who has worked on multiple UX research projects ranging from “why aren’t we getting any good app store reviews” to running research projects investigating digital transformations of large organisations. I’m also a proficient web developer with experience in HTML, CSS, SASS, and some JS

☎️ Contact information

📧 Email address [email protected]

🐦 Twitter: janewilson90

🔗 LinkedIn: janewilson90

👩🏻‍💻 Work Experience

Senior UX Researcher

N-able*, September 2023 → Current*

Working as part of an international team on the N-sight product suite.

Senior UX Researcher

Waracle*, September 2022 → September 2023*

As a senior member of the Design Team, I am responsible for planning research activities within projects. This includes managing the relationship between both internal and external stakeholders and leading a research team. As a senior member of the team, I am also responsible for creating an ethical approach to design research for the team to follow including ensuring compliance with GDPR and other data protection regulations.

Building on the research code of conduct, I also created a process for having sensitive research activities approved by a wider research group. This was to ensure that all research was conducted in an ethical and secure manner across all projects the team undertook.

Main projects include

• Digital Health platform for people diagnosed with Mild Cognitive Impairment
  • As the lead researcher, I was responsible for creating a research plan to generate a requirements from this small group of potential users. Due to the nature of this product, this involved working within not only GDPR but also the ABPI code of conduct when it comes to research.

UX Researcher

Waracle*, 2021 → September 2022*

As a member of the Design Team, I ran multiple client workshops ranging from project kick-off, release planning, MVP formation, and co-ideation workshops. These were conducted remotely using tools such as Miro and Metro Retro.

I also created accessibility guidelines for designers, developers, QA, and PMs. These guidelines had accompanying training and empathy building sessions.

As a researcher, I created a research code of conduct for the research team. The detailed elements of research such as participant consent, researcher integrity, and the wellbeing of our participants. It was used by the team to design our research in a such a way to ensure that we 'did no harm' to our participants while getting the best information for our clients.

Main projects include

• Rota management software for residential care facilities.
  • Responsible for user research during the discovery phase. Performed user interviews, desk research, workshop facilitation, and client communication.
• Companion app for an exercise device
  • Responsible for ensuring the app is accessible to users and creating an analytics tracking plan to report app usage back to investors and to enable the company to continue to offer content that users want.